Effective from May 17th, 2023
1. Information Collection
1.1 Personal Information
We may gather personal information such as your name, email address, phone number, and other contact details that you voluntarily provide to us. This data is collected when you sign up for an account, request support, or interact with our services in any way.
1.2 Non-Personal Information
In addition to your personal information, we also collect data that does not directly indicate you. This non-personal information may include IP addresses, demographic information, browser type, and device information. Also, we collect other anonymous data that are generated through the use of our services.
2. Use of Information
2.1 Personal Information
We use your personal information to deliver and enhance our services, get in touch with you, address your questions and support needs, process orders, notify you of significant updates, and enhance your overall experience. With your permission, we may also use your information for marketing.
2.2 Non-Personal Information
Non-personal information is gathered to create aggregated demographic reports, track user behavior, analyze trends, and improve our services. This data enables us to improve our services and modify them to better suit the needs of our consumers.
3. Information Sharing
3.1 Third-Party Service Providers
Your information might be disclosed to trustworthy third-party service providers who help us deliver our services, like hosting companies, payment processors, and customer support software. These service providers are required by contract to keep your information secure and to use it only for those reasons.
3.2 Legal Requirements
If obliged to do so by law, a court order, or a government request, we may release personal information. To safeguard our rights, assets, or safety as well as the rights, assets, or safety of others, we might also release personal information.
3.3 Business Transfers
Your information may be given to the acquiring entity as part of the transaction in the event of a merger, acquisition, or sale of all or a portion of our assets. Any time there is a change in ownership or control of your personal information, we'll let you know through email.
4. Data Security
To ensure the privacy, accuracy, and accessibility of your information, we take reasonable security precautions. However, please be aware that no method of internet transmission or computer storage is completely safe. Although we make every effort to safeguard your information, we cannot ensure total security.
5. Your Rights
Your personal information is subject to access, updating, and deletion. If you have any questions about how we handle your information or would like to exercise any of these rights, please contact us using the information provided at the end of this privacy statement.
To reflect changes in our procedures or regulatory obligations, we may occasionally update this privacy statement. Any modifications will be publicized on our website, where they'll be immediately effective.
7. Contact Us
Please email us at firstname.lastname@example.org if you have any questions, comments, or concerns about our privacy statement or our privacy practices.